Lululemon are looking for Educators to create a world-class customer service with their guests, sharing top-quality product education, and speaking authentically about their community and culture
Key Responsibilities of the Job:
Guest Experience
- Interact with guests to ensure a great guest experience in a manner that values guests’ time
- Assess guests’ needs to provide customised, effective purchase and return solutions and support
- Provide technical product education by articulating the value and benefit of the product
- Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions
- Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
Working with Others
- Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests
- Establish supportive and productive relationships with all team members
- Collaborate with team members to ensure optimal guest experience and support store operations
Operations
- Perform product presentation tasks (visual merchandising, restock or add depleted items to the floor from inventory) according to company standards
- Use in-store technology to support store operations and provide positive guest experiences
- Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store
- Understand and adhere to people safety policies and procedures to maintain a safe work environment
- Perform work in accordance with applicable policies, procedures, and laws or regulations