• Assist with the performance of the contract and manage contractors to individual specifications, KPIs and SLAs
• Proactively working on site to ensure Best Practice at all times when disposing of waste/s on site, ensuring the provision of timely and accurate reports
• Maintain regular communication to discuss service levels and opportunities for efficiencies and service expansion
• Organise and carry out on-site training, presentations, waste awareness seminars and facility tours/audits, to develop the key users’ knowledge of recycling targets, Grundon’s on site services and to promote efficient waste segregation
• Attend regular on-site meetings, providing feedback on performance, evidence of non-conformances and advice on future improvements including educating on the correct usage of containers on site
• Deputise for the Commercial Manager when required, providing operational support and maintaining regular visible contact with key stakeholders within Heathrow
• Monitor usage of internal and external bins and identify areas for improvement; ensuring that day-to-day operational matters and queries are dealt with sufficiently by the support team
• Monitor the back-of-house waste storage and compactor areas challenging incorrect practices and behaviours where necessary
• Using a hands-on approach, assist with waste sortation and analysis as required, ensuring full compliance with all company policies and procedures, including health and safety
• Report non-compliance issues and, where possible, report feedback and raising non-compliant issues to the relevant user to improve future use, in line with services provided and legislation
• Ensure performance levels are achieved in accordance with requirements and maintain a good working knowledge of waste management practices and legislation
• Any other duties, such as ad hoc projects, as requested by the Manager/Supervisor or the Board of Directors
Other Responsibilities:
• At times, tasks may require driving Airside on the airport (training will be provided for this)
• If required, undertake the removal or movement of waste, recycling or other materials as requested
• Undertake minor waste container repairs e.g. swap wheels, change lids and refresh signage