Team Manager

Burberry are looking for an inspiring and dynamic Team Manager with strong retail and relationship building skills to join their team in London Heathrow. Through your passion for the brand and product you will lead your team to deliver exceptional service and will be responsible for maximizing store performance in order to achieve targets and goals in all departments and product categories. As the Team Manager you are responsible for ensuring the team demonstrate an exceptional service culture and client experience, representing the brand as a Burberry Ambassador by promoting its values.

As a Team Manager your key responsibilities include:

The ideal candidate for this role will have excellent communication and interpersonal skills. In addition, you will have the following skills and experience:

• Previous supervisory or management experience, with the ability to demonstrate excellent leadership and people management skills
• Experience in luxury retail, driving a department’s sales and profitability while maintaining exceptional customer service standards
• Commercial awareness, working towards sales related KPIs
• Advanced knowledge of POS, store systems and comfortable using digital tools
• In-depth understanding of clients’ expectations and what a luxury service entails
• Genuine interest and love for fashion and styling paired with excellent product knowledge
• Organised, able to prioritise and problem solve while working with pace

Burberry is a British luxury brand, headquartered in London.

Since being founded in 1856, Burberry has been guided by the core belief that Creativity Opens Spaces, and is central to how they operate as a company. Their purpose is to unlock the power of imagination to push boundaries and open new possibilities. As a values driven brand they are committed to creating the next generation of sustainable luxury for their customers, driving industry change and championing communities.