Team Administrator (Fire Services Team)

Knowledge

• Strong understanding of business software applications including Microsoft Word, Excel, PowerPoint, internal systems and other business tools
• Awareness of administrative processes including document management, reporting and purchase order systems

Skills

• Excellent organisational skills with the ability to prioritise and manage a demanding workload
• Strong communication skills, both written and verbal, with the ability to take clear and accurate minutes and produce high-quality documentation
• Confident user of digital tools and able to support colleagues in adopting them
• Problem-solving mindset with the ability to adapt to changing priorities

Behaviours

• High level of customer focus and commitment to service excellence
• Collaborative and supportive, willing to go the extra mile to help the team achieve its goals
• Resilient under pressure, with a flexible and proactive approach to work
• Committed to continuous improvement and learning

Experience

• Previous experience in an administrative or support role within a busy, fast-paced environment
• Experience liaising with multiple stakeholders including managers, colleagues and external suppliers
• Experience using digital systems for reporting, record-keeping or purchase orders is an advantage