Brand Lead (Supervisor)

About The Role

Superdry are seeking a passionate and enthusiastic Brand Lead (Supervisor) to join their team at Heathrow!

Are you passionate about delivering amazing experiences? For consumers and your team? Superdry Brand Leads have their own style and are genuine ambassadors of Superdry. They are experts in delivering an amazing brand experience for their local consumers as well as supporting their team and leaders. Brand Leads always drive excellence and go above and beyond to exceed both store and personal goals.

Key responsibilities

• Be a brand ambassador by role modelling our behaviours, values and style
• Put values and consumers at the heart of everything you do
• Passionately use your local knowledge and sales expertise to deliver the ultimate brand experience
• Be a positive role model for others, building trust through collaboration and open and honest communication
• Effectively coordinate the team across operational tasks, guiding them with your operational expertise
• Support and motivate your teammates to deliver amazing levels of service
• Take pride in store appearance and embrace the Superdry store look, ensuring your store looks amazing
• Become an expert in our style choices and bring these to life for our consumers
• Embrace the Superdry culture and take every opportunity to share this with your colleagues
• Support with key compliance tasks where needed including loss prevention and health and safety
• Maintain a good commercial awareness of your store, understanding the KPI’s required and bring fresh ideas to the leadership team to drive performance against them
• Hold keys for the store and take responsibility for opening and closing, including cash handling

About You

The ideal candidate for this role will have a passion, energy and enthusiasm for the brand. In addition, you will have the following skills and experience:

• Strong retail and supervisory experience
• Thrives in challenging and fast paced environments

• Act as a positive role model for others & share your passion to positively influence your team
• Loves to learn and has a willingness to build skills through experience and challenges
• Enjoys collaborating with people and working in a team to get results as well as lone working
• Organised, and uses time purposefully/effectively

• Confident at taking ownership for tasks and goals
• A creative thinker, always searching for the best possible solution in every situation
• Experienced Supervisor in sales and operations in store

About The Company

Superdry is an internationally recognised fashion brand known for combining British style with vintage Americana influences and Japanese-inspired design. Famous for its premium-quality products, distinctive graphics and innovative collections, Superdry serves customers across more than 500 locations worldwide. At Heathrow Airport, colleagues have the opportunity to represent this iconic global brand, delivering exceptional customer service to millions of passengers from around the world.

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