About The Role

Kone are recruiting a Senior Escalator Technician to join our Heathrow team. This is a Grade 6, technical troubleshooter role for an experienced escalator professional who can diagnose complex faults, support engineers on site, and ensure safe and reliable operation in a high-profile airport environment.

Key Responsibilities

Advanced fault finding and troubleshooting on escalators
Technical support to field engineers and service teams
Major repairs, adjustments, and reliability improvements
Ensure compliance with KONE safety standards and Heathrow procedures
Accurate reporting using KONE digital systems
Support and mentor junior engineers

About You

Essential Requirements

NVQ Level 4 in Escalator Engineering – essential
Strong escalator technical and electrical knowledge
Proven experience in complex diagnostics
Ability to read schematics and technical drawings
Customer-focused with good communication skills
Full UK driving licence & ability to obtain Heathrow clearance

What We Offer

Bonus 6.67% (max 13.34%)
25 days holiday + bank holidays
Pension, life assurance & KONE benefits
Ongoing technical development
Work at one of the UK’s most prestigious sites

About The Company

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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