About The Role

Transdev are looking for a confident night shift controller who will be responsible for allocating, planning, and resourcing the CCH crew movements in accordance with the winter and summer schedules. Ensure that the service is delivered within agreed budgetary limitations, whilst complying with service level agreements, statutory requirements, and company policies.

Key responsibilities and accountabilities:

Allocate and manage driver shifts and vehicle movements efficiently
Monitor service performance and address operational issues
Communicate with emergency services and internal teams
Handle complaints, lost property, and record-keeping
Prepare next-day rotas and maintain accurate reports
Ensure drivers are fit for duty and compliant with regulations
Oversee health & safety and report incidents or hazards
Comply with health & safety directives and policies
Occasionally perform driving duties and support other controllers

About You

The successful candidate will have evidence of working as a team, experience communicating with stakeholders, excellent planning, organising, prioritisng and critical thinking skills, additionally you will have the following essential skills:

Previous experience in transport or control room operations
Working knowledge of the London and Heathrow geographical area
Understanding of EU and Domestic driving hours
Good knowledge of Microsoft Word, Excel, PowerPoint
Excellent Customer relationship skills and People management skills
First Aid and Fire Warden trained (desirable)

In addition, you will also need:

Degree in business administration, or equivalent experience.
A collaborator with an eye for continuous improvement.
Clean DBS (Criminal Background Record)

About The Company

Transdev Group is an equal opportunities employer. They believe passionately that employing a diverse workforce is central to their success. They make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is there long standing top priority.

Apply

Other jobs like this

Similar