All Departments
Sales
Advertising Salary:
Competitive
Vacancy Type
Full Time

About The Role

Magical, memorable moments of delight. That’s what you’ll create for their customers as a Sales Associate in the Harrods store at Heathrow. You’ll add your retail experience their airport location to create an unforgettable experience for visitors from all over the world.

As a Sales Specialist your key responsibilities include:

  • Providing world class customer service
  • Be a key holder with all the responsibility of opening and closing a store
  • Oversee daily store requirements such as daily counts, review sheets and replenishment
  • Demonstrating exceptional product knowledge
  • Delivering sales and service through the team in the absence of the Supervisor or Retail Manager
  • Building quality customer relationships to achieve business goals
  • Adhere to the visual merchandising standards and Housekeeping at all times and ensure that the team follows Harrods Standards
  • Cover the supervisor's holiday periods, taking responsibility in the supervisor’s absence
  • Being an ambassador for the Harrods brand

About You

  • Previous experience within retail or customer service, in a team leader role with keyholding responsibilities
  • The communication skills to make a quick, long-lasting impact in a highly skilled team
  • A genuine interest and passion for Harrods
  • Self-motivation to learn and develop your product and industry knowledge
  • An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills
  • A strong ability to work within a team
  • Great organisation skills to keep the shop floor running smoothly
  • Ability to work morning and evening shifts as well as weekends

About The Company

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.


Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.


Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

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