Prep Chef (Cook) - British Airways Lounges

If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! At BaxterStorey, our career opportunities span industries from retail fashion to motorsport within roles across marketing, people development, sustainability, supply chain and more.

We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence. There is endless opportunity to climb the career ladder (at any age or stage of your career!) and we offer over 500 courses across our business, from NVQ qualifications to our award‑winning Chef Academy, supporting you whether you’re starting or developing your skills as a lounge host.

Whenever customers visit the British Airways Lounges at Heathrow Airport, you’ll be there as a lounge host to greet them with 5‑star, BaxterStorey service. Friendly, confident and professional, you’ll be the face of our bespoke operation, making sure that delicious food and relaxation are available to every visitor.

Job Description:

Responsibilities will range from preparing and producing a variety of high-quality food items to fulfil our food offer through out the day. You must be willing to assist in all sections of the kitchen and take on additional responsibilities during peak periods or special events

• Prepare high-quality dishes in your assigned section according to our SOPs, ensuring that all food is consistently prepared to the highest standards
• Take ownership of your assigned section, ensuring that all necessary ingredients, equipment, and tools are readily available and properly maintained.
• Gain an understanding of the menu and ingredients in each dish.
• Ensure that all dishes leaving your section are visually appealing, properly seasoned, and meet the established taste standards.
• Coordinate and communicate effectively with other chefs and kitchen staff to ensure smooth operations and timely execution.
• Collaborate with the chef team to create and develop innovative and enticing menu items that meet guest preferences and seasonal availability.
• Adhere to all food safety and hygiene regulations, maintaining cleanliness and organisation in your assigned section and throughout the kitchen.
• Act as a positive ambassador for the business
• Attend to any reasonable request made by the client or BaxterStorey Management
• Assist in monitoring and controlling food inventory, minimising waste and ensuring optimal usage of ingredients.
• Ability to communicate in basic written and spoken English
• Knowledge of food safety regulations and best practices, ensuring compliance at all times.
• Willingness to work in a dynamic, fast-paced environment and adapt to changing priorities and demands.

Qualifications :

• GSCE level education or above
• Previous experience preferred
• Ability to display a real passion for food and customer service
• Effective verbal and written communication skills, promoting a positive and collaborative work environment.
• Excellent organisational skills and ability to work efficiently under pressure, meeting tight deadlines and maintaining high standards.

BaxterStorey is a leading hospitality and contract catering company with almost 20 years of experience creating welcoming spaces, exciting menus, and friendly service teams across a wide range of locations, including offices, stadiums, universities, cathedrals, and airport lounges.

The company is passionate about developing its people and offers a wide range of training, apprenticeship, and career progression opportunities. With over 500 courses available across the business, BaxterStorey supports employees at every stage of their career, whether they are starting out or looking to develop further within hospitality.

BaxterStorey is also committed to inclusion, sustainability, teamwork, and creating a positive working culture. Their values focus on being visionary, positive, collaborative, and conscious, with a strong commitment to supporting local communities, protecting the planet, and building an inclusive workplace where everyone can thrive.